Shipping policy

Shipping Policy

Thank you for shopping with Vaulted Mana. We take care when packing trading cards, sealed products, and collectibles so your order arrives safely.

Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed.

Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.

During major trading card releases, promotions, or periods of unusually high order volume, processing may take slightly longer.

U.S. Shipping

Vaulted Mana currently ships within the United States.

Our standard shipping rate is:

$5.99 Standard Shipping

Orders of $75 or more qualify for free standard U.S. shipping.

The $75 free-shipping threshold is calculated based on the qualifying merchandise subtotal after discounts and before applicable taxes.

Estimated Delivery Time

Standard shipping generally arrives within 3–5 business days after the order has shipped.

Please note that this is an estimated transit time and is separate from our 1–2 business day order-processing period.

Carrier delays, severe weather, holidays, or other circumstances outside Vaulted Mana's control may affect delivery times.

Tracking

When tracking is available, you will receive tracking information after your order has shipped.

Please allow time for the carrier to scan the package and update the tracking information after you receive your shipping confirmation.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@vaultedmana.com.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee that an address can be changed once an order has entered the fulfillment process.

Packaging

Trading cards and collectibles are packaged with care and appropriate protective materials based on the type and value of the order.

Individual cards may be shipped using protective sleeves, rigid card protection, team bags, cardboard reinforcement, bubble mailers, boxes, or other appropriate packaging.

Sealed products are packaged to help protect them during transit.

Lost or Delayed Packages

If your tracking information shows that your package is significantly delayed or appears to be lost in transit, please contact us at support@vaultedmana.com with your order number.

We will work with you and the shipping carrier to investigate the shipment when appropriate.

Carrier transit estimates are not guaranteed delivery dates.

Packages Marked Delivered

If tracking shows that an order was delivered but you cannot locate it, please first check around the delivery location, with other members of your household, neighbors when appropriate, and with the shipping carrier.

If you are still unable to locate the package, contact us at support@vaultedmana.com and we will assist you with determining the appropriate next steps.

Damaged Shipments

If an order arrives damaged, please retain the item and all original shipping materials and contact us at support@vaultedmana.com as soon as possible.

Please include your order number and photographs of the product, packaging, and shipping container so we can evaluate the issue.

For information regarding returns and refunds, please see our Return and Refund Policy.

International Shipping

Vaulted Mana does not currently offer international shipping.

Contact Us

For questions about shipping or an existing order, contact:

Vaulted Mana LLC
support@vaultedmana.com

Please include your order number when contacting us about an existing order.